Join the SteppingStone Team!

Current Openings


Box Office and Database Coordinator

POSITION: BOX OFFICE AND DATABASE COORDINATOR

REPORTS TO: DIRECTOR OF MARKETING & COMMUNICATIONS

STATUS: FULL-TIME. Must be available nights and weekends during show runs.

PAY RANGE: $12-15 per hour

JOB DESCRIPTION:

This position contributes directly to the mission of SteppingStone by curating the experience of families, students, and partner organizations and the data used to make decisions about how to best serve the 30,000 Minnesotans that interact with SteppingStone Theatre for Youth each year. The Box Office & Database Coordinator will lead ticketing operations for all education classes & performances. Due to the nature of the industry, it requires some evening and weekend hours during performance weeks. They will also assist with the management of associated data in the PatronManager database. The Box Office & Database Coordinator should be computer literate and possess exceptional customer service skills.

DUTIES AND RESPONSIBILITIES

  • In collaboration with the Director of Marketing & Communications, administers and improves systems and policies for ticketing and all Box Office procedures
  • Encourages and maintains good public relations for the theater with its patrons, donors, area partners and businesses, as well as the general public
  • Answers phones and processes ticket orders for events, performances, and classes
  • In collaboration with Community Partnership Manager, manages the group sales communications and processes for schools and other partner organizations
  • In collaboration with Creative Learning Program Manager and Director of Marketing & Communications, creates all performances, classes and events in PatronManager CRM
  • Helps to maintain inventory of Box Office supplies in balance with scheduled events and anticipated crowds
  • Box Office & Database Coordinator will be thoroughly competent on PatronManager ticketing system, and will provide training to others on operation of this system (training available)
  • Maintains accuracy, honesty, and accountability in all accounting and cash handling procedures for the Box Office and all other cash handling operations
  • Acts as Box Office staff for all performances. Opens, closes, and manages Box Office for every performance
  • In collaboration with the Director of Marketing & Communications and Community Partnerships Manager, recruits, trains, and manages front of house volunteers
  • Other duties as assigned

OTHER DUTIES, IF DESIRED

for the right candidate, opportunities exist in social media, email, and other marketing support

JOB REQUIREMENTS & QUALIFICATIONS

  • Detail oriented
  • Three (3) years previous retail, box office, or customer service experience
  • Ability to think on their feet and resolve issues as they arise
  • Ability to work independently as well as part of a team
  • Experience working with children preferred
  • Excellent communication skills, both written and oral. Ability to communicate well with patrons, donors, coworkers, and management
  • The ability to produce under pressure, react quickly to requests and manage many details simultaneously
  • Ability to organize, prioritize, and successfully manage multiple projects and deadlines
  • Ability to comprehend, count, and write to accurately complete all documentation
  • Ability to work varied hours/days as business dictates
  • Trustworthy, dependable, punctual, and friendly
  • Excellent computer, organizational, and money handling skills
  • Ability to lift and carry up to 25 pounds
  • Valid driver’s license
  • Must consent to a background check.

SEND COVER LETTER, RESUME, AND REFERENCES TO: 

Kiersten Birondo, Director of Marketing and Communications, SteppingStone Theatre, 55 Victoria St N, Saint Paul, MN 55104, or email all information to kiersten@steppingstonetheatre.org

We Believe Young people are artists, makers, and doers. They need to belong and to contribute to their world. When young people make art together, they change themselves, and the world around them, for the better.

We Do SteppingStone Theatre for Youth ignites imagination, learning, mastery, and belonging by creating art with young people to share with the world.

 SteppingStone Theatre is an equal opportunity employer. Candidates of diverse abilities and backgrounds encouraged to apply.

Creative Learning

SteppingStone Theatre uses professional artists in Creative Learning as teaching artists and educators. If you would like to be considered for a position, please contact Erin Granger, Creative Learning Program Manager, at erin@steppingstonetheatre.org

Custodian

POSITION: CUSTODIAN

REPORTS TO: EXECUTIVE & ARTISTIC DIRECTOR

STATUS: PART-TIME (20 hours/week)

JOB RESPONSIBILITIES: Responsible for a welcoming, clean, safe, and secure environment for patrons of all ages as well as staff.  Routine custodial work is expected without direction. Special work will be assigned by the administrative staff.  Included items are:

  • Opening and closing building as directed
  • General Custodial 
  • Care of lawn, shrubs, trees, and sidewalks 
  • Assist with set up and take down chairs and tables 
  • Routine maintenance of all equipment
  • Maintain repair of wall surfaces
  • Refer services needing an outside contractor to the executive director

PREFER A FUNDAMENTAL KNOWLEDGE OF:

  • General custodial work
  • General maintenance activities. 
  • Fire alarm systems
  • Plumbing and water systems
  • Heating and cooling systems
  • Electrical systems, wiring – i.e. switches, outlets and breaker panels
  • General grounds maintenance

QUALIFICATIONS

  • Be in good physical health without impairment that would prevent the person from climbing stairs or ladders, shoveling snow, mowing lawns, or lifting up to 65 lbs. 
  • Acceptable results of mandatory physical exam, drug test, and background check.

PLEASE SUBMIT INTRODUCTORY COVER LETTER AND RESUME TO: jobs@steppingstonetheatre.org

We Believe Young people are artists, makers, and doers. They need to belong and to contribute to their world. When young people make art together, they change themselves, and the world around them, for the better.

We Do SteppingStone Theatre for Youth ignites imagination, learning, mastery, and belonging by creating art with young people to share with the world.

 SteppingStone Theatre is an equal opportunity employer. Candidates of diverse abilities and backgrounds encouraged to apply.

Volunteer Opportunities

SteppingStone Theatre loves volunteers and has many ongoing opportunities available:

Volunteering:

  • Ushering
  • Will call
  • Classroom assistant
  • Office & clerical assistance
  • Special events planning & execution
  • Marketing & promotions assistance
  • Gardening

Mainstage Internships:

  • Production internships
  • Technical internships

If you are interested in any of these opportunities, please contact

Rachel Ostroot, Production, Company and Volunteer Manager
rachel@steppingstonetheatre.org